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Additionally, Pega is 40% faster in mobile development, eight times faster in analysis and design, and eight times faster introducing change. PegaвЂ™s BPM technology helps you quickly build business applications that deliver the outcomes and end-to-end customer experiences your customers demand. Additionally, a recent Forrester Wave report found that Pega dominated the competition in mobile engagement and contextual guidance, and either led or shared the lead in 13 additional categories. Gartner recognized Pega as a leader in the 2016 Magic Quadrant for Intelligent Business Process Management Suites for the eleventh year in row. Pega is a recognized industry leader in the BPM category. Optimization:В Data from the modeling and monitoring phases can be used to identify areas of the solution that can be improved to derive higher efficiency and better value.

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Data collected by real-time or ad-hoc monitoring can also be used by predictive analytics software to anticipate future problems. Monitoring allows businesses to evaluate executed BPM solutions against corresponding design models and against relevant KPIs. Monitoring:В During execution, processes can be monitored to collect reporting data for performance, errors, and compliance. Additionally, Pega is 40 faster in mobile development, eight times faster in analysis and design, and eight times faster introducing change. Software tools are available to effectively model and evaluate processes.Д®xecution:В A process model can be executed using a business rules engine to govern process execution. PegaвЂ™s BPM technology helps you quickly build business applications that deliver the outcomes and end-to-end customer experiences your customers demand. If undesirable behavior is observed, design changes can be made iteratively. Modeling:В Once the process design is ready, it can be modeled using varying input values to observe its behavior. The design should aim to reduce errors and maintain relevant standard operating procedures or service level agreements. Specifications for a design solution can be derived from this analysis.Дesign:В The design of a process involves workflows that include human-to-human, system-to-system, or human-to-system interactions. Real time: Definitions, data, and results from the marketД«PM methodology can generally be implemented in the following steps:ДЄnalysis:В Comprehensive analysis is done to discover and identify processes that can be created or optimized to meet business requirements or improve performance. Intelligent automation: DonвЂ™t get left behind

Case Study CBA: Exceeding customer expectationsДata deprecation, 1st party relationships and the impact on CXДҐ trends customer service leaders canвЂ™t ignore

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